Refund policy
Return Policy
We want you to love every piece you order from Wild Dallas 🤎
We offer a 15-day return window, which means you have 15 days from the date your order is delivered to request a return.
Eligibility for Returns
To be eligible for a return, items must be:
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Unworn, unwashed, and unused
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In original condition with tags attached
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In original packaging
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Accompanied by proof of purchase
How to Start a Return
To begin a return, please email us at wilddallasboutique@gmail.com.
If your return is approved, we will provide instructions on how to send your item back. Items sent back without prior approval will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Damages & Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.
Non-Returnable Items
The following items are final sale:
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Sale/discounted items, seasonal items, accessories, and gift cards
Exchanges
We do not offer direct exchanges. The fastest way to receive a new item is to return your original purchase and place a new order.
Refunds
Once we receive and inspect your return, we will notify you of approval. If approved, you will receive store credit for the price of the item(s).
Please note: Shipping fees are non-refundable.
If more than 15 business days have passed since your refund was approved, please contact us at wilddallasboutique@gmail.com.